At 5 BMW, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
These six commitments summarize how 5 BMW handles your personal data. Full details are in the policy below.
All data transmitted between your device and 5 BMW servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
5 BMW does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your experience on the platform.
You can access, correct, or request deletion of your personal data at any time by contacting our support team. We respond to all data requests within 30 days.
5 BMW's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations.
We only collect the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. Nothing more.
You can opt out of marketing communications at any time via your account settings or by contacting support. Opting out does not affect your ability to use the 5 BMW platform.
5 BMW ("we," "us," "our") operates the online gaming platform accessible at 5-bmw.app. We are committed to protecting the privacy and personal data of all users ("you," "your") who access or use the 5 BMW platform, including players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
This Privacy Policy describes how 5 BMW collects, uses, stores, shares, and protects your personal information in connection with your use of our platform. It also explains the rights you have over your personal data and how to exercise them.
By registering for a 5 BMW account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.
Applicable Law: This Privacy Policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, 5 BMW is the personal information controller responsible for the personal data collected through the 5-bmw.app platform.
If you have any questions about how your personal data is handled, or wish to exercise any of your data rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this policy.
5 BMW collects personal data in the following categories:
3.1 Registration and Identity Data
3.2 Financial Data
3.3 Technical and Usage Data
3.4 Communications Data
3.5 Responsible Gaming Data
We do not collect: Full credit card numbers, CVV codes, or banking PINs. Payment processing is handled by certified third-party payment providers. 5 BMW never has access to your full card or PIN details.
5 BMW uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Age and identity verification | Date of birth, government ID details |
| Processing deposits and withdrawals | Financial data, transaction history |
| Fraud prevention and security monitoring | Technical data, access logs, transaction data |
| Anti-money laundering compliance | Identity data, financial data, transaction history |
| Customer support | Communications data, account data |
| Responsible gaming monitoring | Responsible gaming data, usage data |
| Platform improvement and analytics | Technical data, usage data (anonymized where possible) |
| Marketing communications (with consent) | Email address, mobile number, usage preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
5 BMW will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Philippine Data Privacy Act of 2012, 5 BMW processes your personal data on the following legal bases:
5 BMW does not sell your personal data. We may share your data with the following categories of third parties only to the extent necessary for the purposes described in this policy:
All third-party service providers engaged by 5 BMW are contractually required to process personal data only on our instructions and in accordance with applicable data protection laws.
5 BMW uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 5 BMW platform. For full details, refer to our cookie settings panel accessible from the platform footer.
No Third-Party Ad Networks: 5 BMW does not use third-party advertising networks or data brokers that track your activity across other websites for advertising purposes.
5 BMW retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (as required by AMLA and BIR regulations) |
| KYC and identity verification documents | 5 years after account closure or last transaction |
| Customer support communications | 3 years from date of interaction |
| Technical and access logs | 12 months on active systems; archived for 3 years |
| Marketing preferences and consent records | Until consent is withdrawn + 1 year |
| Responsible gaming records | Duration of account + 5 years after closure |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
5 BMW implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 5 BMW takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 5 BMW Login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5 BMW:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified data rights requests within 30 calendar days. In complex cases, we may extend this period by an additional 30 days with prior notice.
Identity Verification: To protect your privacy, 5 BMW will verify your identity before processing any data rights request. We may ask you to confirm account details or provide a copy of a government-issued ID.
The 5 BMW platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 5 BMW does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 5 BMW platform, please contact us immediately at the details provided in Section 14.
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.
In some cases, your personal data may be transferred to, stored, or processed in countries outside the Philippines — for example, where our technology service providers or game providers operate servers in other jurisdictions.
When such transfers occur, 5 BMW ensures that appropriate safeguards are in place to protect your personal data, including:
By using the 5 BMW platform, you acknowledge that your personal data may be transferred internationally in accordance with the safeguards described above.
5 BMW may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect.
The most current version of this Privacy Policy will always be available on this page, along with the effective date and version number. We encourage you to review this policy periodically to stay informed about how 5 BMW protects your personal data.
Your continued use of the 5 BMW platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012.
Security Reminder: Our Data Protection Officer will never ask for your 5 BMW Login password, OTP codes, or full financial account details via email. If you receive such a request claiming to be from 5 BMW, do not respond — report it immediately to [email protected].
21+ only. Play responsibly. Visit our Responsible Gaming page for support tools and resources.